BaseCare is committed to protecting personal information, healthcare records, operational data, and workforce information with enterprise-grade security and privacy standards.
Privacy is highly important to us. This Privacy Policy explains how BaseCare Healthcare Inc. (“BaseCare”, “we”, “our”, or “us”) collects, protects, stores, and manages information entrusted to us through our healthcare staffing and workforce management platform and related services.
The BaseCare platform is designed for long-term care, healthcare staffing, workforce scheduling, credential management, and operational coordination within regulated healthcare environments.
BaseCare is designed with healthcare-grade security, encrypted infrastructure, controlled access systems, and operational safeguards aligned with modern healthcare privacy standards.
Certain information may identify or distinguish an individual and is therefore considered private under applicable privacy laws.
Depending on jurisdiction, this information may be classified as Personal Information (PI), Personally Identifiable Information (PII), Sensitive Personal Information (SPI), or Protected Health Information (PHI).
Information may be submitted directly through account registrations, support requests, onboarding activities, uploaded files, or communications with BaseCare staff.
Certain technical information is automatically collected when interacting with the Site or Services.
We use cookies and session technologies to preserve secure authentication, maintain preferences, and improve platform performance.
Usage analytics help us understand feature usage, reliability, performance, and operational improvements across the platform.
BaseCare collects and processes information to provide healthcare workforce management and staffing services.
Registering and administering customer organizations and users.
Supporting scheduling, staffing, credential tracking, and compliance workflows.
Monitoring performance, reliability, audits, and service improvements.
Responding to support inquiries, updates, and service notifications.
BaseCare maintains administrative, technical, and physical safeguards designed to protect against unauthorized access, misuse, disclosure, or alteration of information.
SSL/TLS encrypted communications and secure hosting environments.
Role-based permissions and authentication protections.
Monitoring, firewall protection, and operational safeguards.
Personal Information is retained only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and support healthcare operational requirements.
| Applicable Law | Information Governed | Jurisdiction |
|---|---|---|
| HIPAA | Protected Health Information | United States |
| HITECH | Health Information | United States |
| PHIPA | Personal Health Information | Ontario |
| PIPEDA | Private Sector Personal Information | Canada |
| CASL | Commercial Electronic Messages | Canada |
If you have questions regarding this Privacy Policy or believe information has been handled inconsistently with this Policy, please contact BaseCare Healthcare Inc.
Hamilton/Burlington Region, Ontario
Canada
BaseCare combines workforce operations, compliance, and enterprise-grade privacy into one modern healthcare platform.
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